• Policies

    AGSA Policies Version: 2015-12-04T11:28:11-06:00

    Payments and Fees
    Because Acrobatic Gymnastics of San Antonio operates on a four week tuition cycle, tuition dues are not always due on a specific date of each month. To ensure tuition fees are paid on time, AGSA provides an option for members to put a credit card, or bank account on file for automatic deduction each tuition cycle. Tuition and any related charges will be drafted from this account during the first week of each four week tuition cycle. If any member does not provide account information, or does not want the account on file to be deducted from, a one time payment may be made before the first week of each four week tuition cycle via the parent portal, or facility office.

    Credit Card accounts automatically deducted from, will incur a $2.50 convenience fee, while Bank Draft Accounts (E-Check) will incur no additional charges. Any Bank Draft or check that is declined will result in a $35 bounced check fee. If for any reason we are unable to charge the account on file, the member will be notified, and will be given five (5) days to provide a new payment method before the student is automatically dis-enrolled from classes.

    Tuition is non-refundable, and a 30 day written notice must be provided to the facility to prevent any future deductions from being made against the provided financial account.

    Anniversary Fee
    All members are charged an annual registration fee upon enrollment into programs at our facility. This payment is valid for one anniversary year, and must be renewed one year from the date it was last paid. Currently, there is a $40 single student registration, or a $60 family registration for multiple students. This is a non-refundable fee.

    Makeup Policy
    If a student is unable to attend an actively enrolled in class, a make-up class may be scheduled through the online parent portal or with the front office staff. Make ups must be scheduled while the student is actively enrolled in a class, and must be in addition to an actively enrolled in class. Please be aware that tuition is for reserving a child’s spot in class, regardless of attendance to those classes. Because of our strict student to teacher ratio, it is not always guaranteed that there will be space available to schedule a make-up class. Missed classes will not result in prorated tuition or refunds. There are no refunds for classes missed, including scheduled holidays.

    Drop Procedure
    PARENTS MUST NOTIFY THE SCHOOL TO DROP A STUDENT FROM CLASS.
    Only a written notice via email, regular postal mail, or hand delivered to our front desk will be acceptable. PLEASE NOTE: You will continue to be billed for classes WHETHER OR NOT YOUR STUDENT ATTENDS CLASS, until the time AGSA office staff is notified via written notice.

    Failure to make tuition payment by the first class of each new session will result in an immediate drop from classes. All accounts must be current by the first class of each four week cycle. In addition to this automatic drop, a fee equivalent to one day of class will remain on the account for reserving the spot in class for one day.

    What to Wear
    Students may wear tucked in t-shirts and shorts, or work out pants – No blue jeans. Girls may wear leotards if desired. Long hair should be pulled neatly away from the face, and no large bows or hair ornaments should be worn. All students should be barefoot, or have activity-appropriate footwear if medically required. Jewelry should not be worn during classes. PLEASE LEAVE ALL JEWELRY AT HOME. The facility staff is not be responsible for ANY items that may be lost or stolen. Be sure your student’s personal items are marked with their name.

    Arrival and Pickup
    Be sure your student arrives no more than 5 minutes before his/her scheduled class time, and is picked up promptly after class. AGSA is not a day care licensed facility, and is not responsible for students before or after their scheduled class. If you will be late picking up your student, AGSA staff must be informed. Always instruct your student to wait inside the building, and escort them from the building to your car. Do not take a chance on your student running to and from your vehicle. Please drive slowly and carefully in the parking lot, as young children may be crossing.